Retention Manager

Retention Manager

We are truly global!

At 10bet one of the leading companies in the online gaming industry, every edge-of-the-seat event, every action-packed game, every hot new slot, and every promotion is designed with the bettor in mind.
With 20 years of experience in the market across the WORLD! We’ve focused on creating one of the most exciting, forward-thinking, bettor-focused sports and casino betting sites in the world. We now cover over 60 sports – and every day we’re looking for new ways to make things bigger and better. We do it by putting our bettors first, always.
10bet’s mission is to give sports betting and casino enthusiasts more ways to bet than anyone else online. Our pre-match and live sports coverage, superior range of bet types and user-friendly design across web and mobile makes us the number one choice for thousands of players worldwide.

Due to our business expansion we are looking for a Retention Manager to join our team.

YOUR ROLE:

• Develop a thorough understanding of the customer base. Analyze and fully segment the customer base in order to deliver effective marketing communications to all customer segments for his/her brand.
• Delivery of CRM campaigns: Create load and test HTML emails and follow up on campaign performance.
• Follow up with execution of monthly reports on CRM activity: Track response, traffic, click-throughs and other key metrics to evaluate the effectiveness and offering advice and guidance on optimization
• Monitor customer activity on a daily basis; provide them with targeted offers with the goal to maximize their activity; Localize and optimize offering based on seasonality and GEO Locations.
• Manage and promote marketing projects while working with numerous operational interfaces such as the branding, product, and compliance teams.
• Managing promotions execution from A to Z operational set up, configuration, review marketing materials, quality assurance and deep understating of the campaign management systems and operations

REQUIREMENTS:

• Passionate about marketing, experience in marketing is an advantage
• Self-deduction skills and hunger for learning
• Excellent project management skills
• Ability to handle multiple tasks and perform under pressure
• A Bachelor’s degree
• Good command of all Microsoft software, especially Excel is an advantage
• Excellent command of English, both oral and written is must
• Exceptional communication and interpersonal skills is a big advantage
• An ability to communicate, work in a team and work on multiple tasks

What we offer:

• Social benefits such as Supplemental Health Insurance, Food vouchers, Multisport cards, Transport allowance, Birthday bonuses, etc.
• Career development within the company
• Team buildings
• Office in the city center
• Opportunity to join a team of professionals
• Friendly and dynamic work environment
• Open and transparent communication

If you are interested in joining the 10bet team, send us your CV in English.
Only short-listed candidates will be contacted for an interview.
Confidentiality of all applications is guaranteed.